
The work you don’t see is often the work that matters most.
A long-standing client had been on the same pricing for several years, so when I spoke with him recently about

A long-standing client had been on the same pricing for several years, so when I spoke with him recently about

A long-standing client called me recently to complain that her website and email had stopped working. I’m not sure she

This morning, out of the blue (literally), it was pouring with rain. As usual, I had my laptop, clothes, shoes

Over the past few decades I’ve built, run and scaled referral groups across Australia and the UK, and along the

Yesterday, I shared the story of The Found Referral, the type that falls into your lap unexpectedly. Today’s story is

Yesterday, I shared the story of The Sought Referral, the type you intentionally go after on someone else’s behalf. Today’s